A customer pays and the order just… sits there. The webhook never lands, the gateway drops it, and a day later it's a support ticket — or a refund. Order Rescue watches the pipeline between payment and fulfilment, names in plain English why each order hung up, and surfaces every stalled one on your DiagnosticIQ dashboard.
Order Rescue is an add-on — it plugs into the same dashboard and the same license key. No new accounts, no new screens to learn.
Its pipeline checks join every scheduled scan. "Orders flowing ✓" on a good day; a flagged signal the day they stop.
The pinpoint diagnosis understands the order pipeline — root cause, safe fix, and what to hand your developer. Plus every stuck-order pile-up caught and explained on your dashboard.